Payment, return and refund policy

Payment Policy

AYUSEA HEALTHCARE PVT LTD accepts the following forms of payment -

Debit Card / Net Banking / Cash Cards / Mobile Payment

Payments are processed through BillDesk secure website.

MasterCard or Visa Credit Cards / Debit or ATM Card

Wire / Bank / Fund Transfer



Cash on Delivery

Payment has to be made only by CASH to our delivery partner (Delhivery) at the time of delivery. 

We will not accept Cheque or Demand Drafts.

COD orders can be delivered only at select locations. Serviceable pincodes can be checked during the order process.

For COD, minimum order value is 499/- and maximum order value is 10000/-

We will make two attempts for Cash-on-Delivery items.

Same day delivery will not be applicable for COD shipments.

Dispatch of COD orders will be delayed because it takes a longer time to process COD orders.

COD charges applicable.

Where our system supports Automatic Address Verification (AVS), customers' billing address details are verified with their acquiring bank. Your card is debited upon completion of the transaction. Please keep your order receipt in a safe and accessible location.

For orders where the customer's billing address details are either "not supported", "not checked" or "not matched" with their acquiring bank, reserves their right to manually check the customers' details before sending out their order. This may delay dispatch by 2-3 days from the order date and following successful address verification the order will be dispatched immediately.

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

 Cancellation Policy

For Cancellations please contact the us via contact us link. 

Requests received later than 10. business days prior to the end of the current service period will be treated as cancellation of services for the next service period.


Thanks for purchasing at

If you are not entirely satisfied with your shop, we will help you out.

Returns and replacement:

You have 10 calendar days to return a product from date you received it

Eligibility for return:

  1. Item must be unused and in same condition you received it

2. Accepted returns comprises of product found damaged or pilferage and must be in original packing

3. You need to have receipt or proof of purchase 

When returning goods, please quote the - order number, your name, name of the product and the reason why you are returning the goods.

In a few cases, we ensure that pickup is arranged at the earliest and we ship the replacement as soon as we receive the item from our courier partner.

Replacement is subject to availability of stock with us. In case a replacement is not available, we will refund the amount for the same. 

Refund Policy


Once we receive your item , we will inspect it and notify on your status of your refund after inspecting it. If your return get approved , we will initiate 100% refund to you account (or mode which payment has been received)

You will receive the credit within a 4 working days.

Shipping :

You will be charged for shipping a product depending upon  your location

. You can check you charges by clicking check ship cost. Shipping cost is not refundable. If you receive a refund the return shipping cost will be deducted from you refund.

Contact us:

If you have any question on ow to return you item . Contact us